Marcela Flores Newburn

Rico Mexican Kitchen

Marcela decided to launch her business after a few drinks in the pub one afternoon with friends. Her home-made Mexican salsas and sauces have proved a big hit amongst friends and at local food fairs in Belper, Derbyshire and beyond. Following one particularly successful recent food trade show that her sauces are now stocked in Harrods and are being trialled at Selfridges!

However, Marcela is still preparing the salsas and sauces herself in the home kitchen as well as trying to manage all other areas of the business. Can she juggle the demands of the business, the cooking and being a mother of two and take advantage of these fabulous business opportunities? Follow Marcela in Fishbowl 2 over the coming weeks and months to see.

http://www.ricomexicankitchen.co.uk/

Monday, 1 February 2010

Trying to up my marketing game - what makes marketing activity effective?

I think that marketing is a really important key to open up the sales door for my yummy sauces. I regularly do food tasting sessions at the shops where they sell my products.

It's time, however, to up my game and analyse return for investment on all the marketing activities - they all cost money. Now this is another tricky task for a novice like me: do I know how to measure the effectiveness of a marketing event, and the get figures to quantify? Er, I think you know the answer.

Take last Saturday, for example. I had discussed with Selfridges the idea of having a Mariachi band at the Food Halls. It turned into reality on Sat 31st Jan, and we had such a good time. Clearly a good thing. These are some benefits from this tasting session:

• The event was nicely publicised on the Selfridges website for three weeks and was advertised on their newsletter too.
• People tried the sauces, enjoyed the music, took photos and videos, bought.
• They took photos and videos and that will hopefully remind them of the brand. Creating awareness=sales??
• Two videos taken were particularly interesting: -one was for a blog for the daddydonkey website, they sell Mexican food off a van in London, have had some rave reviews, and have lots of followers; -another video taken by this man, the Mariachi band and I (!) sang a Mexican birthday song for his young daughter, and again, will be posted on their blog.

This is where I reach my limits as I don't know how to quantify whether the event was good R.O.I. How do I measure this? It's not straightforward. On the day, we saw 300+ people, and I will get sales figures next week.

This is what we spent:

• The Mariachi band fees.
• The time of 3 adults, including me, my lovely hubby and volunteer Rosie- thank you, Rosie!
• We paid for 4 return train fares from Derby. The tickets were cheap as we used a family railway card (The kids came with us, which could've been a good plan but they were a real pain as they were tired from a busy week, but that's another matter!).
• Samples, tortilla chips.
• Subsistance costs: meal, drinks etc.

To summarise, I think that the event was worthwhile: we sold, created awareness, and have been/will be on other websites. However, this is only my gut feeling, and I need to take the guesswork out of investing on marketing to focus my very limited resources wisely. Do contact me through the twitter link if you have any ideas or comments on this...

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